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1.
Pledge on Privacy
The term "personal data" as used in
this Policy refers to information such as your
name, birth date, e-mail address or mailing
address that can be used to identify you. Lupin
Limited
will not process your personal data without your
consent. In processing your personal data, we pledge to fully comply with internationally
recognized standards of privacy protection. In
so doing, we ensure compliance by our staff with
strict standards of security and
confidentiality. The next sections explain how
and when we collect personal data from you.
2. Intended Use of Personal Data
Most of our services do not require any form of
registration, allowing you to visit our site
without telling us who you are. However, some
services may require registration. When you
register with us, you may need to complete
certain fields (some are required and some are
optional), as well as choose a user name and
password. In these situations, if you choose to
withhold any personal data requested by us, it
may not be possible for you to gain access to
certain parts of the site and for us to respond
to your query. Lupin Limited processes personal data
for specific and limited purposes, which we
inform you about when we ask you for
information. For example, we may collect and use
personal data to provide you with products or
services, to bill you for products and services
you request, to market products and services
which we think may be if interest to you, or to
communicate with you for other purposes.
Information you send to our customer service
department is used only to help resolve your
problem and is otherwise kept private. Lupin Limited
keeps your data only for as long as is
reasonably needed for such purposes and in
accordance with any applicable legal or ethical
reporting or documentation retention
requirements.
3. Non-Disclosure of Information
Lupin Limited will not sell, share, or otherwise
distribute your personal data to third parties
outside the Lupin Limited group. However, personal
data may occasionally be transferred to third
parties who act for or on behalf of Lupin Limited,
or in connection with the business of Lupin Limited,
for further processing in accordance with the
purpose(s) for which the data were originally
collected. Where disclosure of personal data to
a third party is likely or necessary for
whatever reason, Lupin Limited will, wherever
possible, endeavour to ensure that the
disclosure and intended use of the data are
clearly indicated. Such third parties may
operate different privacy policies. However, we
endeavour to ensure that such third parties
provide the same level of protection as Lupin Limited
and, where appropriate, we will contractually
require them to process data transferred only
for the purposes expressly authorized by Lupin Limited.
We will not share with third parties any data
about you that is sensitive (e.g., medical
information) in the absence of your prior and
explicit consent. Your consent may always be
revoked at a later date. If consent is revoked Lupin
Limited may not be able to carry out certain requests
made by you. Lupin Limited will, where practicable,
inform third parties to whom your data have been
transferred of your withdrawal of consent.
4. Right of Access
You have the right to access and update your
personal data or to require their deletion. We
endeavor to ensure that personal data are
up-to-date, accurate, and complete. If you wish
to access or correct your personal data held by
us, please contact the Webmaster. Your requests
will be dealt with in a prompt and proper
manner. No charge will be levied for complying
with a correction request, however, for all
other requests Lupin Limited may charge a small fee
to cover its costs. Requests to delete personal
data will be subject to any applicable legal and
ethical reporting or document filing or
retention obligations imposed on Lupin Limited.
5. Security and Confidentiality
To ensure the security and confidentiality of
personal data that Lupin Limited collects on-line, Lupin
Limited uses data networks protected, inter alia, by
industry standard firewall and password
protection. Access to personal data is
restricted to those employees who have a need to
use the data and who have been trained to handle
such data properly and observe strict standards
of confidentiality. If an employee breaches our
policies and procedures he/she will be
disciplined accordingly. Staff compliance with
our policies and procedures is regularly audited
and reviewed. While we cannot guarantee against
any loss, misuse or alteration to data, we try
to prevent such unfortunate occurrences.
6. Data Transfer Abroad
Lupin Limited is a global enterprise and has
databases in different jurisdictions. Lupin Limited
may transfer your data to one of its databases
outside your country of domicile. If the level
of privacy protection in a country does not
comply with recognized international standards,
we will ensure that data transfers to Lupin Limited
databases in that country are adequately
protected and that the transfer of data to third
parties in such countries will not occur unless
we obtain your express consent to such transfer
in advance.
7. Anonymous Data and "Cookies"
Most of the information that Lupin Limited collects
from its website(s) is anonymous information,
such as the pages you visit and searches you
perform. When you visit our website we do not
collect any personal data from you unless
otherwise authorized by you. Anonymous
information is processed by Lupin Limited to help
improve the contents of the site and to compile
aggregate statistics about individuals using our
site for internal, market research purposes. In
so doing, Lupin Limited may install
"cookies" that collect the first level
domain name of the user (e.g., "bigmail.com"
from an e-mail address of "john@bigmail.com")
and the date and time of access.
"Cookies" by themselves cannot be used
to discover the identity of the user. A
"cookie" is a small piece of
information, which is sent to your browser and
stored on your computer's hard drive. Cookies do
not damage your computer. You can set your
browser to notify you when you receive a
"cookie", this will enable you to
decide if you want to accept it or not.
8. Spamming
Lupin Limited does not condone "spamming".
Spamming is defined as sending unsolicited
e-mails, usually of a commercial nature, in
large numbers and repeatedly to individuals with
whom the sender has had no previous contact or
who have declined to receive such
communications. In contrast, where Lupin Limited
believes that certain product, health, or other
information is of importance to you it reserves
the right to inform you by e-mail whilst giving
you the choice of opting out of such service.
9. Personal Information and Children
Lupin Limited will not knowingly collect, use or
disclose personal data from a minor under the
age of 13, without obtaining prior consent from
a person with parental responsibility (e.g., a
parent or guardian) through direct off-line
contact. We will provide the parent with (i)
notice of the specific types of personal data
being collected from the minor, and (ii) the
opportunity to object to any further collection,
use, or storage of such information.
10. Links to Other Sites
This Privacy Policy applies only to Lupin Limited'
websites to the exclusion of third party
websites. Lupin Limited may provide links to other
websites, which we believe, may be of interest
to our visitors. We aim to ensure that such
websites are of the highest standard. However,
due to the nature of the World Wide Web, Lupin Limited
cannot guarantee the standards of every website
link it provides or be responsible for the
contents of non-Lupin Limited sites.
11. Contact Lupin Limited
If you have any queries or complaints about our
compliance with this Privacy Policy, or if you
would like to make any recommendations or
comments to improve the quality of our Privacy
Policy, please contact the Webmaster. This
privacy policy is effective as of October 15,
2003. We aim to constantly improve the tools
available to you to manage the data that you
provide to us. Please refer to this page from
time to time to review these and other new
features.
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